Firewall and Network Settings
Firewall and Network Settings
Written by Alicia Roberton
Updated at October 23rd, 2024
-
Getting Started Day To Day Management Managing Users Managing Multiple Schools The Dashboard The Template Editor Managing Staff Profiles Advanced Editor Insights and Reporting User Settings MIS Integration Troubleshooting and Support Safeguarding Guide What's New External Checks Sign In App Integration Incident Tracking
Table of Contents
To allow our application to work at your business, there are certain domains that need to be allowed through your firewall.
If required, please pass this article or list to your IT staff so they can unblock the application.
Ideally, just allow https://*.scrtracker.com
Here is a breakdown of the subdomains we use
Domain |
Purpose |
Provides all your staff data |
|
Web application |
|
User behaviour tracking, helps us improve and fix the software by collecting what features get used the most |
|
Authentication servers |
3rd party services
| Domain | Purpose |
| https://static.filestackapi.com | Allows for uploading of documents and photos in the Application |
| https://upload-eu-west-1.filestackapi.com | |
| https://cloud.filestackapi.com | |
| https://upload.filestackapi.com | |
| https://cdn.filestackcontent.com | Allows for retrieval of the uploaded documents/photos |
| https://scrtracker.eu.auth0.com | Authentication servers |
| https://*.chatlio.com | Allows for live chat support in the app. |
If you experience any other issues, do not hesitate to contact us