Incident Tracking - Report and Widget(s)
Where to find your incident tracking report, and how to add/customise Incident Tracking Widgets.
- Getting Started
- Day To Day Management
- Managing Users
- Managing Multiple Schools
- The Dashboard
- The Template Editor
- Managing Staff Profiles
- Advanced Editor
- Insights and Reporting
- User Settings
- MIS Integration
- Troubleshooting and Support
- Safeguarding Guide
- What's New
- External Checks
- Sign In App Integration
- Incident Tracking
Table of Contents
Incident Tracking Report
You can locate your default Incident Tracking report by navigating to Insights>Incidents. Click 'View' to open the report, or 'Export' to export the report to Excel.
The report will be a live, up-to-date log of all incidents that have been recorded and their current status:
Incident Tracking Widget(s)
You can also track incidents from your dashboard. To do this, click '+Add Widget' in the top right-hand corner of your dashboard and select 'Incidents List' from the Widget options:
Tip: You can add this widget to your school dashboard, alternatively you can Create a Custom Dashboard for Incident Tracking.
By default, the widget will show a list of all incidents and their current status, where you can click directly into the incident timeline on the staff profile page:
You can also customise the widget by clicking on the cogwheel icon in the top right-hand corner of the widget, to open the widget settings. Here, you can edit the following:
Widget Title, Date of Incident, and Tag(s):
Who the incident has been assigned to, as well as Status, Severity, and Category:
You can also edit what information from the incident you'd like visible on the widget:
Custom Widget Examples
For example, if I wanted a widget to show all incidents currently assigned to me, I would rename the widget and select my name from the 'Assigned To' drop-down list, before clicking 'Save':
As another example, I could add a second widget to show any incidents with a 'Safety Hazard' tag that also had a 'New' status: