Reset your Password
How to Reset your Password
Written by Alicia Roberton
Updated at October 23rd, 2024
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Table of Contents
Reset your Password
If you have forgotten your password you can request a password reset from the login page by clicking Reset Password:
You will be asked to enter your email address and we will send a password reset link email to you.
You should receive this email with a couple of minutes, if it does not arrive please check your spam folder and also make sure that you have entered the correct email into the box in the previous step.
If you still don't receive the email then you can contact us for further support.
Once you receive the email, click the button in the email to be taken to a page to set a new password. You should now be able to log in with your new details.
Multi-Factor Authentication
If you have lost access to your MFA authenticator app or are having other problems with the process, please see our Multi-Factor Authentication guide for further support, as this cannot be reset from the login page.